Terms Of Enrolment for Dynamic Sleep Connection Online Course A binding agreement shall arise between you and Dynamic Sleep Connection (DSC), which shall be governed by Australian law, when you accept the Terms and Conditions by: • Making your course payment when enrolling online Course Material Courses, course notes and materials are not to be sold, loaned, copied, or used in any way outside of the pursuit of studying the course by the person who is enrolled in the course, unless permission is sought and granted in writing by Dynamic Sleep Connection. Course Fees Once enrolment has been accepted, the course fees are due for payment according to the level of package purchased (Amber, Ruby or Diamond). Amber package receives:
Full access to DSC online modules
Personalised feedback regarding submission of case scenarios
Certificate of DSC course completion
A physical copy of “5 Steps to sleep for babies and toddlers” mailed to participant
Ruby package receives:
Full access to DSC online modules
Personalised feedback regarding submission of case scenarios
Certificate of DSC course completion
A physical copy of “5 Steps to sleep for babies and toddlers” mailed to participant and
Use of DSC practitioner seal for a 12 month period. Continued use of DSC practitioner seal after 12 months from issue requires a annual extension fee. Please note: Use of DSC seal is only available to Health Professionals who have successfully completed the case studies.
Diamond package receives
Full access to DSC online modules
3 months of exclusive mentor access including 3 one hour face to face sessions (via Skype) 3 x 30 min phone consultations and 3 months problem solving support via email
Personalised feedback from submission of case scenarios
Certificate of DSC course completion
A physical copy of “5 Steps to sleep for babies and toddlers” mailed to participant
Use of dSC practitioner seal for a 12 month period. Continued use of DSC practitioner seal after 12 months from issue requires a annual extension fee. Please note: Use of DSC practitioner seal is only available to Health Professionals who have successfully completed the case studies
Course Enrolment Expiry Enrolment will expire in 1 year unless extension has been granted. Course Duration The DSC course is a series of 14 modules. These modules are open ended in terms of duration. Health professionals will move through the content at varying speeds. There is no requirement for completion within a specific time frame. Participants are able to commence the DSC course at any time. Course Requirements and Delivery Information All courses have a requirement of good English and comprehension skills. Any participant enrolling in the DSC courses acknowledges this. If a student is having difficulty with English or comprehension this does not form grounds for a cancellation or refund. Course material delivery times vary depending on the delivery method. • Online: course material will be made available online within 2-4 working days of full payment. •”5 Steps to Sleep for Babies and Toddlers” physical book will be posted within 5 working days of full payment. Postal times vary depending on client destination. Payment Policy Full payment is required before access to online modules can be made available. Refund Policy Notification of withdrawal from a course must be received in writing within 3 days of enrolment, in order to qualify for a full refund (less postage, handling and administration costs – minimum AUD $50). Within the 3 days of enrolment if the student has accessed the course materials a refund will not be granted and the full course fees are payable. Grievance Policy Any comment, query, issue or grievance whilst undertaking the DSC modules can be directed to info@dynamicsleepconnection.com.au All feedback and grievances will be individually acknowledged and every step will be taken to resolve any issues. We openly encourage participants to keep in direct contact to enable problem solving and resolution of any issue. Course Materials Care is taken to ensure that the content of the course materials is accurate, in rare cases human error might occur and there might be some cases where there is information which is not accurate or unclear, in cases like this DSC ensures that this is corrected as soon as possible and amended materials are provided to the participant. The participant acknowledges this and accepts this as part of the terms. Disclaimer Every attempt is made to ensure all information from DSC is accurate and that the student has attained the competencies and fulfilled the requirement of the course, at the point of their assessment. Beyond this point, the participant is responsible to maintain their acquired competencies, and apply acquired knowledge and skills in a way which is appropriate to the unique characteristics of each application. This will release DSC from any liability, action and claims of whatsoever nature in connection with, or arising from any such information instruction or advice, given by any student or ex-student, whether directions given during the course are followed or not. These Terms and Conditions are subject to change without notice. You should always check our website for the current and official version of this agreement * Enrolment date is the date which the application for enrolment is received and accepted by the DSC. Ongoing Support During your course if you have any queries or issues arising please contact us at dynamicsleepconnection@gmail.com Security Policy When purchasing from DSC your financial details are passed through a secure server. Please look out for the padlock sign that indicates that the server is secure when enrolling. Post Completion Support For any support queries please contact us at info@dynamicsleepconnection.com.au
Courses are continually updated
We're always learning new things, from conferences, magazines and journals, internet searches, colleagues and of course student's feedback. This gathered information is used to update course notes.